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Accounts, organizations and roles

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Accounts, organizations and roles

Sign up and sign in, create your organization or accept an invitation, see what each role can do, and manage your account.

You sign in with an account of your own. Your projects, data, models and keys belong to an organization, and your role in each organization decides what you can change there. You only ever see the organizations you belong to.

Sign up

  1. Choose Get Started at the top of this page.
  2. Choose GitHub or Google, or enter your email address and a password.
  3. If you used an email address, enter the verification code we email you.

Already have an account? Choose Sign in on the sign-up page.

Create your organization

  1. After you sign up, the console shows Create your organization.
  2. Check the Organization name. It starts as your first name's team, such as "Sandipan's team"; change it to your company or team if you like. Choose Create organization.
  3. The console opens right away, and you are the organization's owner. It starts on the Free plan. Next, connect RunPod and storage.

Each person can create one organization. To work in another one, ask its owner to invite you.

Accept an invitation

An owner invites you by email address and role. You get a link by email, or from the owner directly. The link works once and expires after 7 days.

  1. Open the link. It shows the organization and the role you were invited as.
  2. Choose Sign in, or Create account if you're new. Use the email address the invitation was sent to.
  3. Choose Accept invitation. The organization opens straight away, with no approval step.

If you're signed in with a different address, choose Sign out and continue and sign in with the invited one.

Sign in and out

Sign in with GitHub, Google, your email and password, or a code sent to your email. Signing in from a new browser may ask for a code sent to your email.

To sign out, open Settings at the foot of the sidebar (your name, organization and role) and choose Sign out.

Reset a forgotten password

Choose Forgot password? on the sign-in page and follow the steps, or sign in with a code sent to your email instead. Organization owners cannot reset your password for you.

Your account

Open Settings at the foot of the sidebar and choose Profile under Account. It works even before you belong to an organization. There you can change:

  • your name;
  • your email addresses;
  • your password;
  • your connected GitHub and Google accounts;
  • the devices where you're signed in. Sign out of any of them, for example after using a shared computer.

Under Appearance, choose the console's Theme: System, Light or Dark. The choice is kept in this browser.

Organizations

An organization holds projects, connections, published models, API keys, members and a plan. Until an owner connects storage in Connections, nobody in it can create a project.

Switch between organizations

When you belong to several organizations, the project switcher at the top of the sidebar lists them under Organizations. Choose one to open it. The Settings button at the foot of the sidebar shows which one you're in and your role there.

Rename or leave an organization

  • Rename (owners): open Settings, then General under Organization, change the Organization name and choose Save name.
  • Leave: open Settings, then Members, find yourself (marked You), choose Leave, then Leave organization. You lose access to its projects at once. The last owner can't leave until someone else is made an owner.

See Members and invitations for inviting people and changing roles.

Roles

Each member has one role in an organization: Viewer, Member or Owner. Buttons your role can't use are disabled.

What you can do Viewer Member Owner
See projects, data, runs, evaluations, deployments, published models, keys, usage, members and the plan Yes Yes Yes
Download datasets, adapters and training job files Yes Yes Yes
Manage your own account Yes Yes Yes
Leave the organization Yes Yes Yes, if another owner remains
Create and change projects, sources, recipes, reviews and versions No Yes Yes
Start paid compute: experiments, training runs and deployments No Yes Yes
Use the Playground No Yes Yes
Publish an adapter to Hugging Face No Yes Yes
Test connections No Yes Yes
Set up, replace and remove connections No No Yes
Publish, change, start, stop and delete published models No No Yes
Create, change, revoke and delete API keys No No Yes
Invite and remove members, and change roles No No Yes
Rename the organization No No Yes
Delete a project No No Yes
Read the audit trail No No Yes
Choose a plan and manage billing No No Yes

Viewers see a note at the top of each page saying they have view-only access.

Limits

Limit Value
Organization name Up to 160 characters, on one line
Requests for a new organization One per person
Invitation link Works once, expires after 7 days
Owners At least one per organization

Your plan may also limit the number of members. See Plans and billing.

When something goes wrong

What you see What to do
Your password is refused at sign-up The form says why. Choose one that meets the rules it shows.
"Verify your email address in your account settings, then sign in again." Your account has no verified email, for example a GitHub account with a private email. Add or verify one in Settings → Profile, then sign in again.
"Another sign-in already uses this email address. Sign in with that one." You signed up before with this email in another way. Sign in the way you first did.
"You already belong to an organization or asked for one" Each person can create one organization. Ask an owner to invite you to another.
"Many people are asking for access right now. Try again in an hour." Wait an hour and try again.
No organization yet You don't belong to any organization, for example because you were removed. Ask an owner to invite you.
"Sign in as email to accept this invitation" The invitation is for another address. Sign in with that one and open the link again.
"This link is no longer valid. Ask for a new one." The invitation was used, expired or was revoked. Ask the owner for a new one.
"This account was disabled." Write to [email protected].
"Your role in this organization cannot make changes" You're a viewer. Ask an owner for the member role.
"Only owners can do this" Ask an owner, or ask to be made one.
"This organization has no connections yet" An owner needs to connect RunPod and storage.